Bincom ICT Solutions offers IT service management for Organisations and businesses. This deals with the "back office" or operational concerns of information technology management (sometimes known as operations architecture).

The Information Technology Infrastructure Library (ITIL) framework is used majorly by Bincom to provide ITSM to its esteemed clients.

Some of the activities involved in our ITSM services include:

• ICT Service Delivery
  

• ICT Service Support
  

• ICT Infrastructure Management
  

• ICT Security Management
  

• The Business Perspective for ICT
  

• Application Management
  

• Software Asset Management
  

• Planning for the Implementation of Service Management
  

• ITSM for Small-Scale Implementation (ICT4SME)

• ICT Service Strategy

• ICT Service Design
  

• ICT Service Transition
  

• ICT Service Operation
  

• Continual ICT Service Improvement
  

IT Consultation - We offer IT consultation to clients to discuss their business .